There Gianato guarantee applies to all Gianato brand shoes. She is valid for 1 year from the delivery of the invoice, dated the day of purchase.
Your pair of men's shoes is guaranteed against all manufacturing defects for a period of 1 year from the date of purchase. This warranty extends under normal use.
Are expressly excluded from the warranty : defects resulting from accidents, improper or abusive handling or use (such as impacts, crushing), wear and aging.
Any defective pair due to a manufacturing defect duly noted by our after-sales service will be repaired free of charge or, if this is not possible, replaced. To benefit from your guarantee, it is necessary to have the Invoice distributed when you purchase your shoes.
In the event of a problem during this warranty period, please contact our after-sales service:
email: contact@gianatoleather.com
Then simply return your item with your precise instructions, we will examine it free of charge.
To protect your item during transport, place it carefully in its original packaging and in suitable cardboard packaging, accompanied by its invoice. Transport costs and risks are the responsibility of the sender.
